FREQUENTLY ASKED QUESTIONS

You Got Questions? We’ve Got Answers.

Can I wash my hair the day before my colour appointment?
Hair Prep Guidelines for Color Appointments (Especially for Bleach Services) To ensure the best results and protect your scalp: You must wash your hair between 1 week or 2 days before your coloring session. This allows your scalp's natural oils to build up, which helps protect against irritation or chemical burns during bleaching. Do NOT wash your hair the night before your appointment. A freshly cleansed scalp is more sensitive and prone to discomfort during chemical processing. Use a leave-in conditioner leading up to your appointment. Choose one that does not revert your hair back to its natural state, especially if you’ve had prior treatments or styling. For locs please do not retwist or interlock before the appointmnet.
Do I leave my scalp dry?
Please ensure you have a light oil applied to your scalp to prevent irritation during the coloring session. Examples of light oils include argan oil, jojoba oil, or grapeseed oil. Avoid using gels on the edges, heavy leave-in conditioners, or thick styling gels, as these can interfere with the color processing. Also, avoid heavy oils like coconut oil or castor oil, as they can be too thick and block the color from processing properly.
How should my hair be prepped before my session?
Colour Appointment Preparation Apply a light oil, such as argan, jojoba or grapeseed oil, to your scalp the day before your appointment. Avoid gels, edge control, heavy leave-ins, coconut oil and castor oil, as these may affect the colour process. Loc clients: please do not retwist, interlock or heavily oil your scalp before your appointment and separate the roots of your locs. Please arrive with your hair fully detangled. Severely tangled or matted hair may require a different service or additional charge.
I don’t really like using heat on my hair. What can I do?
Make sure you stretch your hair or detangle it as much as possible before the appointment and leave it in sections . This is a must for all clients.